Privacy Policy

At Ace Blinds, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or get in touch with us. By using our website, you agree to the practices described in this policy.

1. About Us

Ace Blinds is a window covering company located in Edmonton, Alberta, Canada. We provide blinds, shades, shutters, and other related services to customers across Alberta.

Business Address:
9846 45th Ave NW,
Edmonton, AB T6E 5C5, Canada

If you have any questions about our privacy practices, please contact us at info@aceblinds.ca.

2. Information We Collect

We collect only the personal information that is necessary to serve you better. This may include:

Name – to address you properly
Email Address – to respond to your inquiries or provide service updates
Phone Number – to call or text you regarding quotes, bookings, or support

This information is collected when you:

Fill out a contact form on our website
Call or email us directly
Request a quote or service
Book an appointment

We do not collect payment information, government IDs, or sensitive personal data through our website.

3. Use of Information

We use the information you provide for the following purposes:

To respond to your messages and service requests
To provide quotes, book appointments, or schedule consultations
To offer customer service and support
To send you occasional updates about our services (only if you’ve opted in)
To improve the performance and user experience of our website

We will never use your personal information for any other purpose without your permission.

4. Cookies and Website Analytics

Our website uses cookies — small data files stored on your browser — to improve your browsing experience. Cookies help us:

Understand how visitors use our website
Improve loading speed and user experience
Track general trends and site performance

We may also use tools like Google Analytics to collect anonymous data such as:

Pages visited
Time spent on site
Device type and browser used
General geographic region (not your exact location)

This information does not identify you personally and is used only to improve our website.

You can choose to disable cookies through your browser settings at any time.

5. Sharing of Information

We do not sell, rent, or trade your personal information with anyone.

We may share limited information with trusted third-party service providers, only when necessary, such as:

Website hosting services
Email delivery platforms
Analytics or technical support services

These companies are required to keep your information confidential and secure.

6. Data Security

We take your data security seriously. Our website uses HTTPS (SSL encryption) to protect data transmitted online. We also take steps to:

Regularly update and secure our website
Limit access to personal data within our company
Store your data only as long as necessary to serve its purpose

While we take all reasonable steps to keep your information safe, no system is 100% secure. We encourage you to take precautions as well when submitting personal information online.

7. How Long We Keep Your Data

We keep your information only as long as it is needed for the purpose it was collected. For example:

Inquiry data is usually retained for up to 24 months to help with follow-ups or repeat requests
Basic analytics data may be retained longer in an aggregated, non-identifiable form

When data is no longer needed, we delete or anonymize it securely.

8. Your Rights

As a visitor or customer, you have the right to:

Request access to the personal information we hold about you
Ask us to correct any inaccurate or outdated information
Request deletion of your personal information (unless we’re legally required to keep it)
Withdraw your consent to us using your data for marketing (if applicable)

To exercise any of these rights, just email us at info@aceblinds.ca.

9. Children’s Privacy

Our website is intended for use by adults and is not directed at children under the age of 13. We do not knowingly collect any personal information from children. If we become aware that a child has submitted information to us, we will delete it promptly.

10. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of the page. We recommend checking this page periodically to stay informed.

If the changes are significant, we may also post a notice on our website homepage.

11. How to Contact Us

If you have any questions, concerns, or requests related to your privacy, please contact us:

Email: info@aceblinds.ca
Address: 9846 45th Ave NW, Edmonton, AB T6E 5C5, Canada